Choice Products Northwest
Kaiser Permanente Northwest Choice Products
Added Choice

For Employers & Producers

Employer & Producer Support

Sales

Please contact your group’s sales executive for any questions about plans and rates, enrollment materials, and Summary of Benefits.

If you do not have a sales executive already dedicated to your account, please call:

503-813-4392 (TTY 711) for large groups (51+ employees)

503-813-2630 (TTY 711) for small groups (1-50 employees)

Employer & Broker Services

To reach Employer & Broker Services, please call 503-813-3613, toll-free 1-866-246-3613 (TTY 711), or email nw.kp.ebs@kp.org for support starting 30 days after your effective date regarding:

  • Billing issues
  • Escalated care issues
  • ID card issuance
  • Enrollment/eligibility issues
  • Benefit/claim issues
  • EOC issuance/questions

Account management team

Your account management team will provide you with day-to-day support. Please contact your account manager or associate account manager for support in strategic planning and development, enrollment meetings, or other needs regarding your plan.