Get specialized support for tier clarification, billing questions, and more with our Added Choice Contact Center.
Added Choice Contact Center:
For Kaiser Permanente health care:
Through our collaboration with The Portland Clinic, you also have access to 6 additional medical offices throughout the Portland metro area. Costs are the same for covered services whether you seek care from Kaiser Permanente or The Portland Clinic,* and services not offered by The Portland Clinic can be performed at Kaiser Permanente facilities. To make an appointment, call The Portland Clinic at 503-223-3113.
For PPO provider and non-participating provider health care:
For a list of PPO facilities and providers to choose from, please select from the following preferred providers:
First Health Network (Members receive care in all states EXCEPT OR, WA, ID, MT, WY, ND, SD, and AK.)
If you have any questions or need help with any of the PPO providers, you can also call them at:
First Choice Health Network
First Health Network
For prior authorization of medical services, please call 1-855-281-1840 (TTY 711).
To locate MedImpact pharmacies, call 1-800-788-2949 (TTY 711):
For claim submission: