Choice Products Northwest

For Members

Member Support

Get specialized support for tier clarification, billing questions, and more with our PPO Plus Contact Center.

PPO Plus Contact Center:

  • Call 1-866-616-0047 (TTY 711).

For PPO provider and non-participating provider health care:

For a list of PPO facilities and providers to choose from, please select from the following preferred providers:

First Choice Health Network
(Members receive care in OR, WA, ID, MT, WY, ND, SD, and AK.)

First Health Network
(Members receive care in all states EXCEPT OR, WA, ID, MT, WY, ND, SD, and AK.)

Kaiser Permanente

If you have any questions or need help with any of the PPO providers, you can also call them at:

First Choice Health Network
1-800-467-5281

First Health Network
1-888-685-7774

Kaiser Permanente
1-866-616-0047 (TTY 711)

For prior authorization of medical services, please call 1-855-281-1840 (TTY 711).

To locate MedImpact pharmacies, call 1-800-788-2949 (TTY 711).

For claim submission:

  • To submit a medical claim for reimbursement, complete this form and mail to:
    Kaiser Permanente National Claims Administration – Northwest
    P.O. Box 370050
    Denver, CO 80237-9998
  • To submit a pharmacy claim for reimbursement, complete this form and mail to:
    MedImpact Healthcare Systems, Inc.
    P.O. Box 509098
    San Diego, CA 92150-9098