Pharmacy
If your Added Choice® plan includes a pharmacy benefit, you may choose from: Kaiser Permanente pharmacies and MedImpact pharmacies. As a member, you can save time and money by using a mail-order pharmacy option with either a Kaiser Permanente pharmacy or a MedImpact pharmacy.
Kaiser Permanente Pharmacies
Prescriptions through Kaiser Permanente pharmacies.
To get your prescription filled by a Kaiser Permanente pharmacy, the medication must be listed in our formulary. If the medication is listed on our Kaiser Permanente Northwest Commercial Formulary, you will pay the Kaiser Permanente pharmacy copayment or coinsurance listed in your benefit summary. Choose Small Employer Group or Large Employer Group based on the type of group plan you are enrolled.
The prescription can be filled at any of these locations that have a pharmacy department, or you can sign up for our mail-order pharmacy.*
Use the Kaiser Permanente mail-order service to have your prescription mailed to your home — there is no additional cost for shipping.
Call 1-800-548-9809 for mail-order pharmacy, or sign on to kp.org/refill.
*A program operated or arranged by health plan that distributes prescription drugs to members via mail. Some medications are not eligible for the Mail Service Delivery Program. These may include, but are not limited to, drugs that are time or temperature sensitive, drugs that cannot legally be sent by U.S. mail, and drugs that require professional administration or observation.
MedImpact Pharmacies*
Prescriptions through participating retail pharmacies under Added Choice®
- You can fill prescriptions (written by any provider) at MedImpact pharmacies
- Kaiser Permanente contracts with MedImpact to fill your outpatient prescription drugs at retail pharmacies across the country.
- You can use any of the retail pharmacies nationwide in the MedImpact participating pharmacy network.
You can fill prescriptions at any participating MedImpact pharmacy. To find a MedImpact pharmacy, see the Pharmacy Locator page provided by MedImpact, and select the “General Pharmacy Locator” link on the page bypassing the member sign-on request.
For prescriptions under MedImpact, call MedImpact at 1-800-788-2949.
Mail order:
Use the Caremark mail-order pharmacy to have your prescription mailed to your home — there is no additional cost for shipping.
Call 1-800-841-5550, or sign on to www.caremark.com.
*Not all plans have a MedImpact pharmacy benefit, nor do all plans have a Kaiser Permanente Pharmacy rider. Consult your benefit summary.
Pharmacy claims address:
MedImpact Healthcare Systems, Inc.
P.O. Box 509098
San Diego, CA 92150-9098
FAX: 858-549-1569
Drugs requiring prior authorization:
Certain drugs filled at MedImpact pharmacies may be subject to prior authorization. For a list of drugs requiring prior authorization, please click on this MedImpact Standard Commercial Drug Formulary.
For further information on these restrictions, please see your Evidence of Coverage.
How to save money on prescriptions.
- You can fill prescriptions you get from KP Select Providers, PPO Providers, or Non-Participating Providers at Kaiser Permanente pharmacies, where you’ll usually pay the lowest copay.
- If you are registered at kp.org, you’ll be able to order refills online or by phone and have them delivered, with no cost for postage (applies to most drugs).
- Just bring your prescription and your ID card to a Kaiser Permanente pharmacy. To find pharmacy locations, go to kp.org/facilities.
- If you present a prescription for a drug that is not on the Kaiser Permanente formulary, the Kaiser Permanente pharmacist will likely check with the prescribing physician to determine if a therapeutic equivalent from the Kaiser Permanente formulary can be substituted.
- Information will become part of your Kaiser Permanente medical record, for better coordinated care.