Experience care your way. Dual Choice PPO allows you to choose how and where you get care, and how to help manage your costs.
Quick Documents and Links
Search for Providers
In Oregon and Washington, visit the Dual Choice PPO Provider Directory.
(This is a combined provider and facility directory that contains Kaiser Permanente, direct contracted, First Choice, and network pharmacies.)
In other Kaiser Permanente States (CA, CO, GA, HI, MD, VA, and DC) to find network providers and facilities, visit the First Health Network.
In all other states to find network providers, and facilities, visit the Cigna HealthcareSM PPO Network1.
Formulary
Kaiser Permanente Northwest Commercial Formulary
MedImpact Formulary for drugs requiring prior authorization at MedImpact
Claim Forms
Medical: Member Reimbursement Form
Pharmacy: Drug Reimbursement Form
Other Documents & Forms
Member Welcome Book
1. The Cigna Healthcare PPO Network refers to the health care providers (doctors, hospitals, specialists) contracted as part of the Cigna Healthcare PPO for Shared Administration.
Cigna Healthcare is an independent company and not affiliated with Kaiser Foundation Health Plan, Inc., and its subsidiary health plans. Access to the Cigna Healthcare PPO Network is available through Cigna Healthcare’s contractual relationship with the Kaiser Permanente health plans. The Cigna Healthcare PPO Network is provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company. The Cigna Healthcare name, logo, and other marks are owned by Cigna Healthcare Intellectual Property, Inc.
Understanding Your Plan and Benefits
Learn about features and benefits of Dual Choice PPO under the provider and pharmacy sections.
How to Access Covered Care
Learn how to get care with the Dual Choice PPO insurance plan.
Finding Doctors and Facilities
You can choose your provider and where to get care.
Pharmacy
Where and how to fill prescriptions.
Prior Authorization Approval
An overview of prior authorization and how to obtain it.
Claims
When you need to file a claim and how to submit one to Kaiser Permanente.
Coverage Documents
Need a coverage document?
Documents and Forms
View, download, or print commonly used forms, FAQs, and other documents here.
Member Support
How to get member support.